- Introduction: Welcome to First Foreign Service. These Terms & Conditions explain the rules for using our website and courier services. By visiting our site or booking our services, you agree to follow these terms along with our Privacy Policy. If you do not agree, please do not use our services. These terms are meant to ensure a smooth, safe, and transparent experience for both you and us.
- Using Our Services: You are welcome to browse our website without registering. However, to book a courier, schedule a pickup, or track a shipment, you may need to provide certain details such as your name, contact number, email address, and pickup/delivery address. You agree to give accurate and complete information so that we can deliver your shipment without delays or issues. Using our services means you also agree to follow all applicable laws and regulations related to shipping and courier activities.
- User Responsibilities: You are responsible for making sure that all the information you provide to us is correct and up to date. If you create an account or receive login details, you must keep them secure and not share them with anyone else. You agree not to use our services for illegal, harmful, or fraudulent purposes, such as shipping prohibited items or violating customs regulations. If you misuse our services, we may suspend or terminate your account without prior notice.
- Payment & Fees: If there are charges for the courier services you choose, you agree to pay the fees shown at the time of booking. Payments must be made using approved methods such as cash, bank transfer, or digital payment. Prices may change over time due to fuel costs, operational expenses, or other factors. If we make significant changes to our rates, we will inform you in advance. Failure to make payments on time may result in delays or cancellation of your shipment.
- Restrictions & Service Limitations: While we aim to provide reliable and timely service, there may be situations beyond our control—such as weather conditions, customs delays, or technical issues—that affect delivery times. We may temporarily suspend, limit, or withdraw certain services without notice for maintenance or legal compliance. We do not guarantee that our website or services will always be available or free from errors.
- Intellectual Property: All content on our website—including logos, designs, text, images, and other materials—is owned by First Foreign Service or licensed to us. This content is protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, or use any part of our content for commercial purposes without our written permission. Any unauthorized use may lead to legal action.
- Limitation of Liability: We work hard to ensure your shipments are delivered safely and on time. However, we are not responsible for any loss, damage, or delay caused by factors beyond our control, such as natural disasters, transport strikes, government actions, or third-party service failures. Our liability for any claim will be limited to the value of the service you paid for, unless required otherwise by law.
- Changes to Terms: We may update these Terms & Conditions from time to time to reflect changes in our services, legal requirements, or business operations. If we make changes, we will post the updated version on this page. By continuing to use our website or services after changes are posted, you accept the updated terms.
- Governing Law: These Terms & Conditions are governed by the laws of India. If any dispute arises between you and First Foreign Service regarding our services or these terms, it will be resolved under the jurisdiction of the courts in Varanasi, Uttar Pradesh, India.
- Contact Us: If you have questions, concerns, or feedback regarding these Terms & Conditions, you can reach us using the details below:
First Foreign Service
Address: D-24/33, Pandey Ghat, Bangali Tola, Varanasi – 221001, Uttar Pradesh, India
Phone: +91 73768 48923 / +91 90054 85334
Email: info@firstforeignservice.com/ firstforeignservices@gmail.com
