Introduction
At First Foreign Service, we fully recognize how important your personal information is. We respect your privacy and are committed to protecting any data you share when you use our website or courier services. This policy explains clearly what we collect, how we use it, and what rights you have regarding your information.
- Personal Information We Collect: When you contact us, book a pickup, or request assistance, we may ask for your name, phone number, email address, and pickup or delivery address. Optionally, you might provide additional details—like company name or preference—that help us deliver better service. Please only share what you’re comfortable with; we use this data only to assist you.
- How and When We Collect Your Data: We collect your details when you:
- Create an account or request a courier service
- Email or chat with us
- Track your shipment or ask for customer support
- Provide feedback or rate our service
We only use your data for these purposes—never for anything else.
- Why We Use Your Information
Your details help us:
- Set up and manage your courier service
- Send booking confirmations and shipment notifications
- Improve our website and customer support
- Tailor service offers or updates you might find useful
We do not use your information for unrelated marketing unless you explicitly opt in or ask us to.
- Cookies & Tracking Technologies: Our site uses cookies, beacons, and scripts to remember settings, speed up logins, and understand how users browse our pages. This helps us enhance your experience. If you’d rather not be tracked, you can disable cookies—though some features may not work correctly as a result.
- Keeping Your Data Safe: We take data protection seriously—using methods like encryption, access controls, and secure servers. While we strive to keep your data fully secure, please understand that no system is 100% fool proof. We’ll always notify you promptly if a data breach ever occurs.
- Who We Share Your Data With: We never sell or rent your personal data.
We may share it with:
- Courier partners, IT support, or payment providers who assist us
- Legal authorities if required by law
- A potential buyer or partner if our company is ever acquired
These parties are required to keep your data safe and only use it for the work we’ve hired them to do.
- Your Rights
You have the right to:
- Access the personal data we hold about you
- Correct or update it if it’s inaccurate
- Ask us to delete it when we no longer need it
- Restrict how we use it
Just reach out to us using the contact details below, and we’ll get back to you swiftly.
- Data Retention: We keep your data only as long as it’s needed for our services or for legal reasons. Once it’s no longer required, we securely delete or anonymize it.
- International Data Transfers: Because we offer international shipping, your data may be transferred to countries outside India. Wherever it goes, we ensure the appropriate privacy safeguards are in place.
- Updates to This Policy: We may change this Privacy Policy from time to time to reflect updates in our services or legal requirements. Any changes will be posted on this page, and the updated policy will apply from the date it is published. By continuing to use our services after changes are posted, you agree to the updated policy.
- Contact Us: Questions or concerns? Use the contact details below to get in touch anytime:
First Foreign Service
Address: D-24/33, Pandey Ghat, Bangali Tola, Varanasi – 221001, Uttar Pradesh, India
Phone: +91 73768 48923 / +91 90054 85334
Email: info@firstforeignservice.com/ firstforeignservices@gmail.com
Last Updated: August 8, 2025
